Projects
Merged the sort sales by invoice number change in the GraphQL service.
Code Reviews
Reviewing a cross-team PR for passing the store credit hold ID to the store credit endpoint in the monolith today.
Incidents
Reporting Consumer Lag (SEV-3)
The incident began with reports of the reporting consumers experiencing a steady increase in lag, impacting X-Series Reporting. I took on the role of Incident Manager and led triage. The team considered restarting the reporting-consumer service, which had resolved a previous occurrence, but this alone did not fully clear the issue. A prior incident of the same type had been traced to a poorly performing SQL query; however, no clear root cause was identified this time. After redeploying the reporting consumer production service, consumer lag dropped and the issue was resolved. The incident was accepted as SEV-3, the summary was updated, and the reporting team was tagged to investigate the recurring nature of this lag pattern. The incident was then closed, and a Post-Incident Review was opened.
Next steps include completing the Post-Incident Review (documenting the timeline, setting timestamps, exporting the review, scheduling a debrief, and getting director sign-off), tagging the reporting team to investigate the recurring consumer lag and identify root cause, reviewing alerting coverage for consumer lag trends to improve early detection, and evaluating whether the previously identified slow SQL query pattern has re-emerged or a new cause is present.